Tropic Wind

We will only accept item exchanges within 15 days of customer

receipt with original sales receipt or packaging slip.  

We will only issue a return if the product is damaged or if the product cannot be used.

For best results, please allow wax to pool completely across the top before extinguishing each burn time to prevent the wax from tunneling (burning in a hole). This ususally takes about 2 hours.

To prevent your candle from smoking, trim your wick each time before relighting. This can be done simply by breaking off the charred ends of your wick with your fingers or you can purchase a wick trimmer if needed.

Never leave your candles unattended. Candles can be burned up to 4 hours at a time. Never burn for more than 4 hours because the containers may get really hot and never move candles when they are burning.